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Privacy Policy

Restaurant ice Q
An enterprise of Skiliftgesellschaft Sölden – Hochsölden GmbH
Dorfstraße 115
6450 Sölden/Ötztal
Tel: +43 664 96 09 368

Accountability as per the General Data Protection Regulation:
Skiliftgesellschaft Sölden – Hochsölden GmbH
Dorfstraße 115
6450 Sölden
Tel: +43 5254 508-200
Commercial Registry No: 37680 m

We attach the greatest importance to the protection of your personal data. Therefore, we process your data solely on the basis of the statutory provisions (GDPR, Telecommunications Act 2003). In this data protection notice we provide you with information on the most important aspects of data processing on our website.


When you contact us via the form on our website, or by e-mail, we will save the details you provide in order to process your enquiry and for any subsequent enquiries.


We (or our web space provider) gather data about every access made on our website (via what are known as server log files). This access data includes:

Websites viewed, date and time of the visit, data volume transferred, status reports, browser type, operating system and IP address.

We only use the protocol data for the purposes of website operation and for security. We do however reserve the right to monitor protocol data subsequently, should, due to concrete evidence, there be a suspicion of illegal use.


Our website uses so-called Cookies. These are small text files, which are stored on your device using a browser. They cause no damage. We use Cookies to make our offer user-friendly. Some Cookies are stored on your device until you delete them. They enable us to recognize your browser automatically they next time it accesses our website.

If you do not wish this to take place, you can adjust your browser settings so that it will inform you about the placing of Cookies, so that you can allow it in individual cases. However, the deactivation or rejection of cookies may restrict the functionality of our website.

As with most other commercial websites, we also automatically collect certain information, which is stored in log files. This information includes internet protocol addresses (IP addresses), type of browser used, internet service provider (ISP), reference and end pages, operating system, date and time, data volume transferred and click stream data.

Additionally, we use pixel tags (small picture files) that provide information about which areas of the website customers have visited and/or measure the effectiveness of customer search requests on our website.



Due to specific agreement to the processing of personal details, your details will be compiled and processed by the company INCERT eTourismus GmbH & Co KG, Leonfeldner Strasse 328, 4040 Linz, in the context of order data processing as per Art 28 GDPR, in accordance with the relevant statutory guidelines. As a data processing company, and for support measures, the Incert eTourism companies also have access to your details, however these may only be used for support measures and not for internal purposes.

Upon cancellation of a purchasing or order process the data stored by us will be deleted after 14 days, to help lend support for any problems as part of the order process. In the event of cancellation of contract, all the data from the contractual relationship will be stored until the expiry of the statutory retention period of 7 years.
Details, such as name, address, voucher order, goods purchased and purchase date will also be stored until expiration of product liability (10 years), and until the expiry of the warranty and the validity period for vouchers in the Consumer Protection Act (30 years).

In the event of objection, the 5-star Hotel DAS CENTRAL – ALPINE . LUXURY . LIFE (a business that is part of the Sölden – Hochsölden GmbH ski company), will ensure the deletion of details they have, and of any that has been transferred to third parties. Data processing is carried out on the basis of the legal provisions stated in § 96 Para 3 Telecommunications Act and Art 6 Para 1 lit a (Consent), and/or lit b (required for fulfilment of contract) of the GDPR.


It may happen that within our website you will access 3rd-party content, such as Google maps or graphics. This always assumes that the provider of such content (hereinafter referred to as “3rd-party”) take user´s IP address. Without having the IP address, it would be impossible to send the content to the browser. The IP address is therefore necessary for the presentation of that content. We endeavour to include external content using IP storage only to delivery the content itself. However, we have no control over the 3rd-party’s IP address activities. Insofar as is known to us, we clarify this to our users.


Our website uses the Youtube embedding function to display and play videos from the provider “Youtube” (Google Irland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The extended data protection mode is used here, which, according to the provider, only initiates the storage of user information when the video(s) is/are played. Further information on data protection at “YouTube” can be found in the provider’s data privacy statement at:



This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics applies cookies that enable an analysis of how a person uses the website.

All data generated by the cookie about the use of this website (including the user’s IP address) are transmitted to a Google server in the USA and stored there. A specific European Commission “Adequacy Decision” has been made for the transfer of personal data to the USA.

Google will, on behalf of the operator, use all data submitted for the purposes of evaluating the person’s use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also forward this information to third parties if required to do so by law, or if such third parties process the information on Google’s behalf.

The IP anonymization is active by default on this website. In case of activation of IP anonymization, Google will truncate your IP address within the European Union or in the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and truncated there.

The user can refuse the use of cookies within the scope of Google Analytics by selecting the appropriate settings in the browser. In this case, however, the full functionality of this website may not be available. Furthermore, the user can prevent Google’s collection and use of data generated by the cookie and related to the use of the website (including the IP address) by downloading and installing the following browser plugin available at

For more detailed information on Google Analytics terms of use and data protection/privacy please go to

Universal Analytics
This website uses Google Analytics for cross-device analysis. Every user receives a user ID for this purpose. You can disable the cross-device analysis of your usage via your customer account under “My Details”, “Personal Information”.


You have the rights pertaining to disclosure, revision, deletion, limitation, data transferability, rescission and objection. If you consider that the processing of your details contravenes Data Protection Law or that your data protection rights have been infringed in any way, please contact us or the regulatory authority (in Austria this is the Data Protection Authority).

You can contact us via the following:

Restaurant ice Q
An enterprise of Skiliftgesellschaft Sölden – Hochsölden GmbH
Dorfstraße 115
6450 Sölden/Ötztal
Tel: +43 664 96 09 368

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